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Cake Walk Bakery LLC has deep respect for its family of customers. Following is the REFUND and CANCELLATION policy of Cake Walk.
In case customer has selected display item either online or on visit to our shop and later he/she want to cancel it while product is already with us. We will simply void the transaction if made and hence will return full amount
In case of customized product, customer needs to book it at least 24 hours ago. In case after booking and paying minimum required amount later customer wishes to cancel order due to any reason then following conditions may apply;
If at the time of order delivery, customer feels it is not in accordance with specification or up to the mark as discussed customer should immediately coordinate with us at the time of order delivery. We may compensate customers if customer’s claim is true in following ways whichever is possible:
Once order is delivered and accepted by customer, it is customer’s responsibility to take care of it in every aspect right from keeping temperature and conditions to handling. Cakewalk won’t be responsible later for any damage, or change in shape, discoloration or spoilage
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.
If you have any questions about this Agreement, please contact us filling this contact form